Support
Contact Us
FEEMO Support is here for free!
24 Hours Online Chat
Click here for an instant response if you have a general question.
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Marketing Inquiries
Marketing, promotion, reviews, contact: fangliliang1998@gmail.com yaya@feemovape.com
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Media Inquiries
Press Release, Media Interview, contact: yaya@feemovape.com
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Wholesale Inquiries
Any wholesale or retailer inquiries, contact: saiun@feemovape.com
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Purchasing Order
Any problem about your online store order, please contact: saiun@feemovape.com
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Vape Shop
To benefit from free product trials & merchandise, sponsorships, marketing company, join the largest vape shop community, contact: saiun@feemovape.com
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Anti-counterfeiting
To report fake FEEMO products, please contact: yanny@feemovape.com
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Warranty
To claim your warranty, please contact: saiun@feemovape.com
* If you need to cancel an order, inquire about an order, or require warranty after purchasing, please contact: saiun@feemovape.com directly.
Company
Guangdong Yishitu Electronic Technology Co.Ltd
Phone
+86-0769-87008939
Working Time
Monday to Friday
9:00-18:00 (GMT+8)Address
Building A, No.21, Quanxing Street, Quantang Community, Liaobu Town, Dongguan City, Guangdong, China
Verify Products
Locate the authentication label and scratch off its coating to obtain the security code.
Then enter your security code below.
We use the advanced anti-counterfeiting technology, significantly reducing the possibility of any counterfeiting production. The adoption of this technology can prevent the phenomenon of fake and shoddy products to the greatest extent, providing a strong guarantee for everyone's safety and interests.
FAQ?
Product Inquiry
What should I do if the device does not fire?
Please check if the fire button is stuck.
Please check if the electrodes on the pod and device have any grime.
Please perform a charging test to see if the battery is depleted.
Check the LED indicator and user manual for a short circuit, insufficient power, or a disconnected coil.
Internal components may be damaged if the device has been dropped or exposed to water.
What should I do if the device cannot be charged?
Check that the charger works normally and provides a 5V output.
Check whether the LED indicator behaves normally during charging.
If the battery has been deeply discharged, unplug it if charging does not begin after 10-15 minutes.
Use a recommended adaptor and charging cable from a reputable company.
What should I do if it tastes burnt?
Replace the pod or coil and do not continue using a burnt coil.
A pod or coil may have reached the end of its lifespan.
Do not continue using the device after the e-liquid is exhausted.
Prime a new coil and wait about five minutes before use.
Attention for the device
Keep the device away from flammable and explosive materials.
Keep it away from water and other liquids.
Do not store it with hard objects that may scratch it.
Do not disassemble the product without authorization.
Service Inquiry
How can I become your wholesaler or distributor?
Please contact us at saiun@feemovape.com, or use the WhatsApp button for an immediate conversation.
What is FEEMO's warranty and return policy?
Opened consumables, cartridges, coils, drip tips, replacement glass, atomizers and rechargeable batteries are non-returnable for safety and hygiene reasons.
Artificial damage, misuse, cracking or unauthorized modification is not covered by warranty.
For a warranty claim, provide proof of purchase, product name, quantity, serial number, security code, and photos or video of the defect.
What payment methods does the FEEMO official sales platform accept?
We accept credit card and bank transfer payments.
For more information, contact saiun@feemovape.com.
SAY NO TO FAKE
Choose authentic FEEMO products. If you discover a suspected counterfeit product, contact yanny@feemovape.com.